Talk to us
Email support@meetmiral.com and a person will reply, usually within one business day. Write to the same address for billing questions, to report a problem, or to ask anything this page does not cover.
You can also open the chat on the homepage and ask Miral directly. It answers most product questions on the spot and hands the conversation to us when it cannot.
The Slack app
- Installing. You add Miral to Slack from your dashboard at app.meetmiral.com. During installation you choose which channels the agent should work in, and it joins only those. No /invite needed.
- Where it can read. The agent only sees messages in the channels you selected. It does not read direct messages or any channel it has not been added to.
- Answering. Mention the agent in a selected channel and it replies in the thread. When it is unsure, it tags a teammate you chose instead of guessing.
- Changing channels. Add or remove channels from your dashboard at any time.
- Removing the app. A Slack workspace admin can remove Miral under Slack's app management settings. Removal disconnects it immediately; email us if you also want your data deleted.
Your account
Sign in at app.meetmiral.com with your email address. We send a sign-in code instead of using passwords, so if a code does not arrive, check spam and confirm the address you typed. Still stuck? Email us and we will get you in.
Your data
What we collect and how to have it deleted is covered in our privacy policy. Deletion and access requests go to support@meetmiral.com, the same address as everything else.